Data Recovery and Computer Repair Policies
These policies establish a services agreement ("Agreement") between you ("Customer") and Input-Output Unlimited, Inc. ("Company"). Use of any services from the Company signifies your agreement to the terms and conditions of use set forth below in the Agreement.
You acknowledge that you have read the following policies and conditions and that you accept the terms thereof. YOU AGREE TO READ THESE POLICIES AND CONDITIONS CAREFULLY BEFORE CONTRACTING INPUT-OUTPUT UNLIMITED, INC. If you are not satisfied with the services provided or do not agree to these policies and conditions of use, your sole and exclusive remedy is to discontinue using the Company.
Company may change, suspend or discontinue any aspect of the Web Site, policies, and conditions at any time. Errors will be corrected where discovered, and Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted.
Agreement of Services
Customer engages Input-Output Unlimited, Inc. and/or its suppliers to: inspect, evaluate, and identify the problem (if not already identified); and/or retrieve, or minimize the damage to, the equipment/data/media; and/or provide other services as may be requested by Customer from time to time (here-in known as the "Engagement").
Company will use any Customer information contained in the data, media and/or equipment provided to Company by Customer only for the purpose of fulfilling the Engagement, and will otherwise hold such Customer information in the strictest confidence. Any confidential information disclosed by Customer under this agreement will remain Customer's sole property, and Company shall employ reasonable measures to prevent the unauthorized use of such information, which measures shall not be less than those measures employed by Company in protecting its own confidential information. Company will not disclose confidential information except to employees or consultants reasonably requiring such information (and who have secrecy obligations to Company) and not to any other party.
Customer acknowledges that the equipment/data/media may be damaged prior to Company receipt, and Customer further acknowledges that the efforts of Company to complete the Engagement may result in the destruction of or further damage to the equipment/data/media. Input-Output Unlimited, Inc. regrets that it will not assume responsibility for additional damage that may occur to the Customer's equipment/data/media during the Company's efforts to complete the Engagement.
In no event will Input-Output Unlimited, Inc. be liable for any indirect damages whatsoever. The total liability of the Company to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Company.
INPUT-OUTPUT UNLIMTED, INC., MAKES AND CUSTOMER RECEIVES NO WARRANTIES OR CONDITIONS FOR ANY GOOD OR SERVICE, EXPRESS, IMPLIED, STATUTORY, OR IN ANY COMMUNICATION WITH CUSTOMER, AND INPUT-OUTPUT UNLIMTED, INC. SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ARISING FROM USAGE OF TRADE OR COURSE OF DEALING OR PERFORMANCE.
Customer agrees to receive or have shipped all equipment/data/media that may been transferred to, and in the possession of, Company for services rendered as part of the Engagement. Failure to receive or have shipped any equipment/data/media within thirty (30) days of completion of the engagement voids all claims of ownership of equipment/data/media. In no event will Input-Output Unlimited, Inc. be held liable for any equipment/data/media left at the Input-Output Unlimited, Inc. premises beyond thirty (30) days.
Customer agrees to pay Company all sums authorized from time to time by Customer, which will typically include charges for Company services, reasonable travel and per diem expenses for on-site work, shipping and insurance (both ways), and actual expenses, if any, for parts, media, and/or off-the-shelf software used for services. Unless otherwise agreed to in advance by Company, all such sums are due and payable upon completion of services, by company or personal check, bank money order, or credit card.